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Terms and Conditions
Effective Date: 17/05/2025
Website: https://www.ourstore.bt
Welcome to Our Store! By accessing and using our website ourstore.bt, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Overview
“Our Store” specializes in photography and printing solutions, and also serves as a marketplace for a wide range of products including stationery, clothing, art supplies, electronics, accessories, and unique gift items. Our platform offers both online and offline services, including but not limited to:
- Photo printing and editing
- Professional photo shoots and event coverage
- Passport size photographs and customized photo frames
- Paper and banner printing
- Graphic and web design
- Sales of curated marketplace items
2. Use of Website
By using our website, you agree to:
- Provide accurate and complete information during checkout or inquiry
- Use the website for lawful purposes only
- Not engage in any activity that disrupts or interferes with our services
We reserve the right to refuse service or terminate accounts for users who violate our Terms.
3. Orders and Payment
- Orders can be placed online via ourstore.bt or through WhatsApp.
- All product prices are listed in BTN and include applicable taxes, unless stated otherwise.
- Payment must be made in full at the time of placing an order. We support secure payment gateways for safe transactions.
- Orders will be processed only after successful payment confirmation.
4. Shipping and Delivery
- We aim to process and dispatch all orders promptly upon payment confirmation.
- Delivery timelines may vary based on your location and order size.
- You will receive a confirmation once your order is shipped.
- Delivery may be handled by our in-house team or third-party logistics partners.
5. No Refund Policy:
Please note that we do not offer refunds under any circumstances. We encourage customers to review their orders carefully before completing the purchase and to contact us immediately if there are any concerns.
If you believe an item was delivered defective or incorrectly, please contact us on the day of delivery, and we will evaluate the issue on a case-by-case basis.
6. Intellectual Property
All content on ourstore.bt including but not limited to images, graphics, logos, designs, and written content is the property of Our Store or its licensors. You may not copy, modify, or distribute any content without prior written consent.
7. User-Generated Content
Customers who share photographs, reviews, or content through our platform or social media consent to us using such content for promotional or marketing purposes, unless stated otherwise.
8. Privacy Policy
Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
9. Limitation of Liability
Our Store is not liable for:
- Any indirect, incidental, or consequential damages
- Delays in delivery due to unforeseen events
- Errors arising from incorrect user-provided information
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with a revised effective date. Continued use of the website after such changes constitutes your acceptance.
11. Governing Law
These Terms and Conditions shall be governed by the laws of the Kingdom of Bhutan. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of Bhutanese courts.
12. Contact Us
For any queries or concerns related to our Terms or your order, please contact us at:
📞 Phone: 17699032
📧 Email: ours4738@gmail.com
📍 Address: Tsirang Bhutan
